Our Courtesy System

This is the system that we use in our contacts with each other and with you.

We have found that it is much easier to be happy in our work when we are pleasant, kind and careful with our communication.

We would like you to try to use the same system in your dealings with us so that we can all be happy together.

1.  Speak politely using a person's name -- 'please' and 'thank you' as a minimum.

2.  When you talk about a person who is not present, speak as if they are listening to your conversation. 

3.  If you have a problem with someone, talk about the problem only with them, and in private.

4.  Apologize & make amends if someone is upset with your actions.

5.  Greet and farewell everyone by name, and with eye contact.

6.  Tell the truth.

7.  Use positive conversation.